Our client, a well respected and busy IVF/Fertility practice located around the inner city suburbs of Brisbane is actively seeking to appoint an additional permanent full time Senior Medical Receptionist to join their team. This position has been created to provide high quality administrative and reception support along with exceptional customer service to the patients visiting this practice.
The primary focus of this position will be to ensure the smooth day to day running and management of the IVF/Fertility side of the practice. The practice is committed to the ongoing development of their staff and happy to invest in further training to improve performance, up skill and provide career advancement opportunities for the right people.
This is a full time permanent position, 38 hours a week (Monday to Friday), some flexibility around early starts and late finishes will be required. For the right person, a 4 day working week could be negotiated.
Key duties and responsibilities will include (but not be limited to):
Arriving patients to the practice
Managing a high volume of incoming calls and providing assistance to patients with general enquiries
Arranging for a variety of tests for the patients
Booking patient appointments and managing a very busy diary
Managing the patient billing and receipting
Preparing and running patient clinics
Coordinating with patients for day theatre procedures
General reception and administrative support to the Surgeon as required
To ensure your success in a position like this, you will need:
At least 3 years experience in a similar position (preferably with direct exposure working in Obstetrics/Gynaecology, IVF and Fertility)
Demonstrated skills in the delivery of exceptional customer service
Empathy, initiative and the ability to quickly build a rapport with the patients and other medical professionals
Excellent organisational and time management skills
A high attention to detail
Competency using Microsoft Office Suite, Genie software and an Apple Mac platforms
A willingness to embrace a fast paced environment whilst supported by a team of supportive, friendly and highly skilled medical support staff.
A generous hourly rate between $32 - $35 per hour + super will be offered to the right person. This position is available for an immediate start.
For further information about this position, please contact Cathy Litton today on 1300 434 133 or 0422 888 040 (a/hours). All applications should be directed in the first instance to firstname.lastname@example.org