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Practice Manager - Surgical Specialist Practice

Job Title: Practice Manager - Surgical Specialist Practice
Job Type: Permanent Full Time
Location: Melbourne
Expertise: Medical Sectors, Internal Departments, Medical Support, Recruitment
Client: #
Job Published: 11 May 2022
Closing Date: 10 Jul 2022

Job Description

Litton Andrews (LA Medical Recruitment) – providing a Total Medical/Healthcare Recruitment and Consultancy Service with the best staffing, practice and business solutions.

 

Our client, a well-established private surgical specialist group located in Heidelberg Heights, Victoria are actively seeking to appoint a highly experienced full time permanent Practice Manager to join their team.  The position offers variety, is hands-on as you develop, implement, manage and assess the practice's patient services and business operations in conjunction with the Directors of this group practice. 

 

This position will offer the right candidate a permanent full time appointment (Monday to Friday), 38 hours a week.  Alternatively those candidates seeking part time employment (4 days a week or a 9 day fortnight) will also be considered closely. 

 

Key duties and responsibilities will include (but not be limited to):

 

  • Manage the day to day clinic operations supporting 2 ENT Surgeons and a team of 2 medical administration staff
  • Oversee and provide relief to the front desk reception area during peak periods and/or staff absence
  • Preparing theatre quotations and booking theatre procedures
  • Managing the patient billing for inpatient/theatre procedures
  • Actively participate in the staff organisation - recruitment and induction of new staff, training and appraisal of non-clinical staff and managing external agencies and service providers as required
  • Analyse and develop appropriate responses to patient and staff complaints with escalation to the in-house HR or General Manager as necessary
  • Manage practice electronic medical records (Genie software)
  • Manage IT/communication services, equipment and service contracts
  • Manage complex billing and debtor follow up in conjunction with the administration and finance team
  • Ensure that infection control principles, policies and protocols are developed and adhered to by all staff and visiting patients to the practice
  • General secretarial support to the 2 Surgeons and their patient base
 

To ensure your success you will have:

 

  • A minimum of 3 years experience in a Senior Medical Secretary and/or Practice Management position (ideally within a private surgical specialist practice)
  • Excellent written and oral skills in negotiation, delegation and patient advocacy
  • Previous experience working closely within a small team of clinical and administrative staff 
  • Good initiative, the ability to work autonomously as well as part of a larger group practice 
  • Outstanding attention to detail and the ability to work to tight deadlines
  • Advanced administrative and computer skills (previous exposure to Genie software and Eclipse billing platforms essential)
  • Reliable, immaculately presented, confident and courteous along with the ability to remain calm in challenging situations
 

Remuneration:

 

A competitive salary package within the range of $75,000 to $85,000 per annum plus superannuation will be offered to a suitably experienced candidate along with many other exciting employee benefits including paid car parking.

 

To apply for this position, please email your application in the first instance to cathy@littonandrews.com or call Cathy directly on 0422 888 040.