LA Medical Recruitment (Litton Andrews) – providing a Total Medical/Healthcare Recruitment and Consultancy Service with the best staffing, practice and business solutions.

Our client, a very well established and respected Oral & Maxillofacial Surgeon based in the Brisbane CBD is actively looking to appoint a highly experienced Front Office Coordinator to join their practice.  You will quickly become a pivotal member of this small and friendly team committed to exceptional patient care and education.  We are seeking a candidate who is friendly, empathetic, and engaging towards the patients and fellow peers of this practice.  You also need to offer reliability, efficiency and be a person who prides yourself on your organisational skills and the ability to work as part of a close-knit team environment. 

As the successful candidate you will enjoy the challenge of working within a very busy practice, whilst working alongside a supportive team of clinical and administrative peers.

This is a permanent position working 32 to 38 hours a week (4-5 days a week), Monday to Friday.  Traditionally your hours will be 8am to 5/5:30pm on clinic days and 9am to 4:30/5pm on non clinic days.

The key duties and responsibilities will include (but not be limited to):

• Managing incoming telephone calls and general enquiries, including email correspondence
• Liaising closely with referring clinics to ensure the smooth transition of patient referrals in a timely manner
• Managing patient bookings, including the triaging of new patient referrals 
• Accurate maintenance of patient records through Oasis practice management software
• Preparing surgery quotes and booking surgery procedures, liaising closely with hospitals and Anaesthetists
• Providing patients with surgery packs and assisting the patients with education around their specific surgical procedures 
• Scanning and importing of documents including online pathology and radiology/imaging results
• Stock control for the front desk reception area
• Providing clinical assisting to the Surgeon from time to time with patient consultations and post operative appointments
• General administrative support to the clinical team and Business Manager as required.

To be closely considered for this position, you will have:

• A warm, engaging personality with a genuine empathetic attitude and supportive manner towards patient care
• Solid medical administration and front desk reception skills
• A previous background in a similar position (ideally having some clinical experience as well in the capacity of a Dental Assistant or alike)
• A Certificate III in Dental Assisting (will be viewed favourably)
• Exceptional telephone manner
• Advanced computer/IT skills, accurate data entry skills and preferably experience using Oasis or Exact practice software, MS Office - Outlook, Excel and Word.
• Efficient time management and organisational skills
• A solid understanding of Private Health Funds, Medicare and DVA billing

Remuneration:

An attractive hourly rate will be offered to a suitably experienced candidate.  

If you are looking to join a friendly and supportive team, you won't want to miss this opportunity!  Email your application in confidence today to cathy@littonandrews.com or call Cathy Litton directly on 1300 434 133 or 0422 888 040 a/hours.

To view a full listing of our temporary and permanent vacancies, visit us at www.littonandrews.com