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Front Office Coordinator

Job Title: Front Office Coordinator
Job Type: Permanent Full Time
Location: Brisbane CBD
Expertise: Internal Departments, Medical Sectors, Medical Support, Recruitment
Client: #
Job Published: 19 Jun 2020
Closing Date: 19 Jul 2020

Job Description

Front Office Coordinator - Oral & Maxillofacial Surgeon

LA Medical Recruitment (Litton Andrews) – providing a Total Medical/Healthcare Recruitment and Consultancy Service with the best staffing, practice and business solutions.

Our client, a very well established and respected Oral & Maxillofacial Surgeon based in the Brisbane CBD is actively looking to appoint a highly experienced Front Office Coordinator to join their practice.  You will quickly become a pivotal member of this small and friendly team committed to exceptional patient care and education.  We are seeking a candidate who is friendly, empathetic, and engaging towards the patients and fellow peers of this practice.  You also need to offer reliability, efficiency and be a person who prides yourself on your organisational skills and the ability to work as part of a close-knit team environment. 

As the successful candidate you will enjoy the challenge of working within a very busy practice, whilst working alongside a supportive team of clinical and administrative peers.

This is a permanent position working 32 to 38 hours a week (4-5 days a week), Monday to Friday.  Traditionally your hours will be 8am to 5/5:30pm on clinic days and 9am to 4:30/5pm on non clinic days.

The key duties and responsibilities will include (but not be limited to):

  • Managing incoming telephone calls and general enquiries, including email correspondence
  • Liaising closely with referring clinics to ensure the smooth transition of patient referrals in a timely manner
  • Managing patient bookings, including the triaging of new patient referrals 
  • Accurate maintenance of patient records through Oasis practice management software
  • Preparing surgery quotes and booking surgery procedures, liaising closely with hospitals and Anaesthetists
  • Providing patients with surgery packs and assisting the patients with education around their specific surgical procedures 
  • Scanning and importing of documents including online pathology and radiology/imaging results
  • Stock control for the front desk reception area
  • Providing clinical assisting to the Surgeon from time to time with patient consultations and post operative appointments
  • General administrative support to the clinical team and Business Manager as required.

To be closely considered for this position, you will have:

  • A warm, engaging personality with a genuine empathetic attitude and supportive manner towards patient care
  • Solid medical administration and front desk reception skills
  • A previous background in a similar position (ideally having some clinical experience as well in the capacity of a Dental Assistant or alike)
  • A Certificate III in Dental Assisting (will be viewed favourably)
  • Exceptional telephone manner
  • Advanced computer/IT skills, accurate data entry skills and preferably experience using Oasis or Exact practice software, MS Office - Outlook, Excel and Word.
  • Efficient time management and organisational skills
  • A solid understanding of Private Health Funds, Medicare and DVA billing

Remuneration:

An attractive hourly rate will be offered to a suitably experienced candidate.  

If you are looking to join a friendly and supportive team, you won't want to miss this opportunity!  Email your application in confidence today to cathy@littonandrews.com or call Cathy Litton directly on 1300 434 133 or 0422 888 040 a/hours.

To view a full listing of our temporary and permanent vacancies, visit us at www.littonandrews.com 

Litton Andrews (LA Medical Recruitment)
Cathy Litton / Sally Andrews
Level 4, Watkins Medical Centre
225 Wickham Terrace
Spring Hill Qld 4000
T: 1300 434 133
M: 0422 888 040 a/hours
E: cathy@littonandrews.com
W: www.littonandrews.com