Front Office Coordinator

Front Office Coordinator

Job Title: Front Office Coordinator
Contract Type: Permanent Full Time
Location: Brisbane CBD
Contact Name: Cathy Litton
Contact Email:
Job Published: June 19, 2020 17:50

Job Description

Front Office Coordinator - Oral & Maxillofacial Surgeon

LA Medical Recruitment (Litton Andrews) – providing a Total Medical/Healthcare Recruitment and Consultancy Service with the best staffing, practice and business solutions.

Our client, a very well established and respected Oral & Maxillofacial Surgeon based in the Brisbane CBD is actively looking to appoint a highly experienced Front Office Coordinator to join their practice.  You will quickly become a pivotal member of this small and friendly team committed to exceptional patient care and education.  We are seeking a candidate who is friendly, empathetic, and engaging towards the patients and fellow peers of this practice.  You also need to offer reliability, efficiency and be a person who prides yourself on your organisational skills and the ability to work as part of a close-knit team environment. 

As the successful candidate you will enjoy the challenge of working within a very busy practice, whilst working alongside a supportive team of clinical and administrative peers.

This is a permanent position working 32 to 38 hours a week (4-5 days a week), Monday to Friday.  Traditionally your hours will be 8am to 5/5:30pm on clinic days and 9am to 4:30/5pm on non clinic days.

The key duties and responsibilities will include (but not be limited to):

  • Managing incoming telephone calls and general enquiries, including email correspondence
  • Liaising closely with referring clinics to ensure the smooth transition of patient referrals in a timely manner
  • Managing patient bookings, including the triaging of new patient referrals 
  • Accurate maintenance of patient records through Oasis practice management software
  • Preparing surgery quotes and booking surgery procedures, liaising closely with hospitals and Anaesthetists
  • Providing patients with surgery packs and assisting the patients with education around their specific surgical procedures 
  • Scanning and importing of documents including online pathology and radiology/imaging results
  • Stock control for the front desk reception area
  • Providing clinical assisting to the Surgeon from time to time with patient consultations and post operative appointments
  • General administrative support to the clinical team and Business Manager as required.

To be closely considered for this position, you will have:

  • A warm, engaging personality with a genuine empathetic attitude and supportive manner towards patient care
  • Solid medical administration and front desk reception skills
  • A previous background in a similar position (ideally having some clinical experience as well in the capacity of a Dental Assistant or alike)
  • A Certificate III in Dental Assisting (will be viewed favourably)
  • Exceptional telephone manner
  • Advanced computer/IT skills, accurate data entry skills and preferably experience using Oasis or Exact practice software, MS Office - Outlook, Excel and Word.
  • Efficient time management and organisational skills
  • A solid understanding of Private Health Funds, Medicare and DVA billing


An attractive hourly rate will be offered to a suitably experienced candidate.  

If you are looking to join a friendly and supportive team, you won't want to miss this opportunity!  Email your application in confidence today to or call Cathy Litton directly on 1300 434 133 or 0422 888 040 a/hours.

To view a full listing of our temporary and permanent vacancies, visit us at 

Litton Andrews (LA Medical Recruitment)
Cathy Litton / Sally Andrews
Level 4, Watkins Medical Centre
225 Wickham Terrace
Spring Hill Qld 4000
T: 1300 434 133
M: 0422 888 040 a/hours